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Prepare to Lead With A Degree In Service Industry Management

Northern Arizona University’s Yavapai campus exclusively offers a bachelor’s degree in Service Industry Management, which can be earned in as little as three years through accelerated courses. Examine how strategy, operations, marketing, and technology deliver customer satisfaction through this interdisciplinary studies bachelor’s degree program. NAU-Yavapai also offers a certificate program in Service Industry Management.

More Opportunities In Service Industry Management

Some 14.5 million new jobs in the service industry will be created by 2018, including opportunities in management. Earn your college degree in service industry management for professional possibilities in these growing industries including:

  • Banking
  • Hospitality
  • Telecommunications

Catalog Information

2013-2014 academic year.

Service Industry Management

Campus Locations

In-Person
Degree Information
Online
In-Person
Blended
UCERT
18 units
Maximum Transfer Units
10
18

University Requirements

  • Please be aware that for some certificates you must be a degree seeking student. See the Details tab for additional information. 

    To receive an undergraduate certificate (at least 15 units) at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0.

  • Please be aware that federal financial aid is not available for some certificates, if the certificate is pursued and completed as a stand-alone certificate (i.e., not completed concurrently with a degree program).  See the “Details” tab for additional information.

Overview

In addition to University Requirements:

  • Complete individual plan requirements.

Please note that you may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion 18

Details

Certificate Requirements
  • Available only to Northern Arizona University - Yavapai students.

  • This certificate may be pursued and completed concurrently with a degree program or as a stand-alone certificate.  Federal financial aid cannot be used if the certificate is completed as a stand-alone certificate.

  • Be aware that some courses may have prerequisites that you must also take. For prerequisite information click on the course or see your advisor.

Interdisciplinary Studies - Service Industry Management

Campus Locations

In-Person
Degree Information
Online
In-Person
Blended
BA
120 units
Maximum Transfer Units
64
120

University Requirements

  • To receive a bachelor's degree at Northern Arizona University, you must complete at least 120 units of credit that minimally includes a major, the liberal studies requirements, and university requirements as listed below.

    • All of Northern Arizona University's liberal studies, diversity, junior-level writing, and capstone requirements.
    • All requirements for your specific academic plan(s).
    • At least 30 units of upper-division courses, which may include transfer work.
    • At least 30 units of coursework taken through Northern Arizona University, of which at least 18 must be upper-division courses (300-level or above). This requirement is not met by credit-by-exam, retro-credits, transfer coursework, etc.
    • A cumulative grade point average of at least 2.0 on all work attempted at Northern Arizona University.
    The full policy can be viewed here.

     

Overview

In addition to University Requirements:

  • At least 70 units of major requirements including a specialization (30 units); a certificate (at least 15 units); and interdisciplinary studies requirements which include a language proficiency requirement (25 units)
  • Be aware that you may not use courses from your specialization or certificate to satisfy liberal studies requirements
  • Elective courses, if needed, to reach an overall total of at least 120 units

Please note that you may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion 120
GPA C
Mathematics Required MATY 142
Emphasis, Minor, Certificate Required
Foreign Language Required
Fieldwork Experience/Internship Required
Progression Plan View Progression Plan

Details

Major Requirements
Certificate Requirements
  • Complete a NAU-Yavapai certificate (at least 15 units) outside your Specialization field. Additionally, students in this Service Industry Management Specialization may not complete the Entrepreneurship Certificate.

Interdisciplinary Studies Requirements
  • Computer Literacy (6 units)
    This coursework must help you to understand, in general, the technical components of computers and information systems, how to solve problems using information systems technology, word processing, spreadsheet use, database management, graphic information software, website development, graphic design and use of statistical analysis software. Course(s) must have been taken within 10 years of admission to Northern Arizona University.

  • Communication Courses (6 units)
    You must choose 6 units in the following two categories. At least 3 units of the 6 units must be upper-division.
    • Performance-based courses, select one from the following (3 units):
    • Theory-based courses, select one from the following (3 units):
  • Please note that you cannot use CLEP or locally prepared exams to satisfy this requirement. Transfer credit used to satisfy this requirement must be approved by the Interdisciplinary Studies/BAS Advisory Council.

  • Language Requirement (16 units)
    You must demonstrate proficiency in a language other than English that is equivalent to four terms of university coursework in the same language. You may satisfy this requirement by taking language courses or by testing out of all or part of it by taking CLEP, or other exams.

General Electives
  • Additional coursework is required, if, after you have met the previously described requirements, you have not yet completed a total of 120 units of credit.  

    You may take these remaining courses from any academic areas, using these courses to pursue your specific interests and goals. We encourage you to consult with your advisor to select the courses that will be most advantageous to you. (Please note that you may also use prerequisites or transfer credits as electives if they weren't used to meet major, minor, or liberal studies requirements.)

Additional Information
  • Be aware that some courses may have prerequisites that you must also take. For prerequisite information click on the course or see your advisor.
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