Your future. Made here.
Apply to NAU
Request Info
(800) 426-8315
Weekdays 7am - 6pm
Extended.Campuses
@nau.edu
Live Chat available Weekdays 7am - 6pm

Prepare to Lead With A Degree In Service Industry Management

Northern Arizona University’s Yavapai campus exclusively offers a bachelor’s degree in Service Industry Management, which can be earned in as little as three years through accelerated courses. Examine how strategy, operations, marketing, and technology deliver customer satisfaction through this interdisciplinary studies bachelor’s degree program. NAU-Yavapai also offers a certificate program in Service Industry Management.

More Opportunities In Service Industry Management

Some 14.5 million new jobs in the service industry will be created by 2018, including opportunities in management. Earn your college degree in service industry management for professional possibilities in these growing industries including:

  • Banking
  • Hospitality
  • Telecommunications

Catalog Information

2014-2015 academic year.

Service Industry Management

Campus Locations

In-Person
Degree Information
Online
In-Person
Blended
UCERT
18 units
Maximum Transfer Units
10
18

University Requirements

  • Please be aware that for some certificates you must be a degree seeking student. See the Details tab for additional information. 

    To receive an undergraduate certificate (at least 15 units) at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0.

  • Please be aware that federal financial aid is not available for some certificates, if the certificate is pursued and completed as a stand-alone certificate (i.e., not completed concurrently with a degree program).  See the “Details” tab for additional information.

Overview

In addition to University Requirements:

  • Complete individual plan requirements.

Please note that you may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion 18

Details

Certificate Requirements
  • Available only to Northern Arizona University - Yavapai students.

  • This certificate may be pursued and completed concurrently with a degree program or as a stand-alone certificate.  Federal financial aid cannot be used if the certificate is completed as a stand-alone certificate.

  • Be aware that some courses may have prerequisites that you must also take. For prerequisite information click on the course or see your advisor.

Interdisciplinary Studies - Service Industry Management

Campus Locations

In-Person
Degree Information
Online
In-Person
Blended
BA
120 units
Maximum Transfer Units
64
120

University Requirements

  • To receive a bachelor's degree at Northern Arizona University, you must complete at least 120 units of credit that minimally includes a major, the liberal studies requirements, and university requirements as listed below.

    • All of Northern Arizona University's liberal studies, diversity, junior-level writing, and capstone requirements.
    • All requirements for your specific academic plan(s).
    • At least 30 units of upper-division courses, which may include transfer work.
    • At least 30 units of coursework taken through Northern Arizona University, of which at least 18 must be upper-division courses (300-level or above). This requirement is not met by credit-by-exam, retro-credits, transfer coursework, etc.
    • A cumulative grade point average of at least 2.0 on all work attempted at Northern Arizona University.
    The full policy can be viewed here.

     

Overview

In addition to University Requirements:

  • 30 units of Service Industry Management specialization requirements

  • Completion of a Concentration, Minor, or Certificate

  • Completion of Computer Literacy, Communication Skills, and Science or Language Requirements

  • Up to 9 units of specialization prefix courses may be used to satisfy Liberal Studies requirements; these same courses may also be used to satisfy specialization requirements.

  • Elective courses, if needed, to reach an overall total of at least 120 units

Please note that you may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion 120
GPA C
Mathematics Required MATY 142
Emphasis, Minor, Certificate Required
Foreign Language Required
Fieldwork Experience/Internship Required
Progression Plan Link View Progression Plan

Details

Liberal Studies Requirement
    • You can include courses with the course prefixes used in your specialization to satisfy liberal studies requirements, although you can't use the specific courses from your specialization.
    • You may not use the specific courses in your Concentration to satisfy liberal studies requirements.
    • Students with a completed AGEC from Arizona Community Colleges will have met the 35 units of liberal studies requirements.
    • Students transferring into this program from California may meet NAU's liberal studies requirements by completing an IGETC at a California Community College. Please contact an advisor for more information.
Major Requirements
Certificate Requirements
  • Complete a NAU-Yavapai certificate (at least 15 units) outside your Specialization field. Additionally, students in this Service Industry Management Specialization may not complete the Entrepreneurship Certificate.

Interdisciplinary Studies Requirements
  • Computer Literacy (6 units)
    This coursework must help you to understand, in general, the technical components of computers and information systems, how to solve problems using information systems technology, word processing, spreadsheet use, database management, graphic information software, website development, graphic design and use of statistical analysis software. Course(s) must have been taken within 10 years of admission to Northern Arizona University. Subject to advisor approval.

  • Communication Courses (6 units)
    You must choose 6 units in the following two categories. At least 3 units of the 6 units must be upper-division.
    • Performance-based courses, select one from the following (3 units):
    • Theory-based courses, select one from the following (3 units):
  • Please note that you cannot use CLEP or locally prepared exams to satisfy this requirement. Transfer credit used to satisfy this requirement must be approved by the program director.

  • Language Requirement (16 units)
    You must demonstrate proficiency in a language other than English that is equivalent to four terms of university coursework in the same language. You may satisfy this requirement by taking language courses or by testing out of all or part of it by taking CLEP, or other exams.

General Electives
  • Additional coursework is required, if, after you have met the previously described requirements, you have not yet completed a total of 120 units of credit.  

    You may take these remaining courses from any academic areas, using these courses to pursue your specific interests and goals. We encourage you to consult with your advisor to select the courses that will be most advantageous to you. (Please note that you may also use prerequisites or transfer credits as electives if they weren't used to meet major, minor, or liberal studies requirements.)

Additional Information
  • Be aware that some courses may have prerequisites that you must also take. For prerequisite information click on the course or see your advisor.
Similar/Related Programs
Related Stories
Is A Traditional Degree Right For You?
Sometimes earning a traditional college degree doesn't make sense.
5 Tips For Going Back To College
Know what's ahead and have the plan to get there.
Transforming Higher Education
Welcome to our new website. Finding what you need just became easier.